How we collect your information
When you purchase something from Soft Hands, we collect the personal information you give to us such as your name, address and email address for the purpose of processing your order. We will also collect personal information from you when you subscribe to receive our newsletter or other information from us via email.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
How we use your personal information
The personal information you provide to us either by making a purchase and/or subscribing to our newsletter is only used for the express purpose for which you supplied it to us (that’s to send you your order or communicate with you about our store or your purchase).
We are committed to keeping your information safe, and we will never give any of your personal information to a third party, unless we are required to do so by law or if we need to because you violate our Terms of Service.
How to withdraw your consent
You can withdraw your consent for us to hold your personal information or communicate with you about Soft Hands at any time.
All our email newsletters include the option to unsubscribe at the bottom of the email. Simply click the link to be removed from our mailing list.
You can also withdraw your consent to collect, use or disclose your information by contacting us at:
or via snail mail at:
Shopify and Data Storage
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. Your data is stored on Shopify’s secure server behind a firewall.
Accessing your personal information
You have a right to know the personal information we hold about you at any time and you can request to access the information we hold about you by contacting us in writing at firstname.lastname@example.org, or via snail mail at:
Please note that we may need to verify your identity before we provide any personal information.